Privacy

Privacy Policy

Effective Date: May 24, 2026  |  Last Updated: May 24, 2026

1. Scope of This Privacy Policy

This Privacy Policy explains how Office 11211 Corp, doing business as Shipping Store Consultants (“Shipping Store Consultants,” “SSC,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, contact us, submit a form, upload a document, schedule a consultation, request a service, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to information collected through our website and related online interactions. Separate written agreements, authorizations, applications, or third-party privacy policies may also apply to certain consulting, bookkeeping, merchant-processing, buyer, seller, document-signing, scheduling, or payment activities.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

2.1 Contact and Identification Information

• Name, business name, title, mailing address, email address, telephone number, and preferred contact method.
• Information you provide when requesting a call, completing a form, or corresponding with us.

2.2 Business and Store Information

• Store location, business type, ownership status, operational needs, service interests, staffing or workflow information, mailbox or CMRA-related information, and goals for your business.
• Information relating to opening, operating, improving, buying, or selling a retail shipping store.

2.3 Financial, Processing and Bookkeeping Information

• Merchant processing statements, processing volume, transaction counts, fees, equipment charges, processor information, and related payment-processing details submitted for SSCPay review or application support.
• Profit-and-loss statements, revenue and expense information, bookkeeping records, financial reporting data, POS-related information, or other financial materials submitted for an authorized service.

2.4 Buyer and Seller Information

• Seller-readiness information, store financial and operational information, lease-related information, asking-price or valuation discussions, ownership goals, transaction timing, and confidentiality concerns.
• Buyer inquiry information, acquisition interests, experience, financing-readiness information, due diligence questions, or opportunity preferences.

2.5 Communications and Scheduling Information

• Appointments, consultation requests, emails, telephone communications, text-message preferences and consent records, notes, form responses, and other communications with us.

2.6 Website and Device Information

• IP address, browser type, device type, referring pages, pages viewed, dates and times of access, general location derived from IP address, cookie identifiers, analytics information, and similar website-usage data.

3. How We Collect Information

We may collect information:

• Directly from you when you complete a website form, upload a statement or document, schedule a consultation, contact us, enroll in communications, request services, or provide information during an engagement.
• From your authorized representatives, such as an owner, manager, bookkeeper, accountant, attorney, buyer representative, seller representative, or other person acting with authority.
• Automatically through our website and related technologies, such as cookies, analytics, site hosting tools, logs, and similar technologies.
• From third-party platforms or service providers you use in connection with a requested service, such as scheduling, forms, document signing, customer-management, merchant-processing, payment, or accounting-related providers, subject to applicable permissions and agreements.

4. How We Use Information

We may use information we collect to:

• Respond to inquiries and communicate with you.
• Schedule and administer consultations, meetings, requested reviews, or service discussions.
• Evaluate your requested service or determine an appropriate next step.
• Provide consulting, operational, training, bookkeeping-support, CMRA-support, merchant-statement review, buyer-support, seller-support, or other authorized services.
• Review merchant processing statements and discuss payment-processing options.
• Facilitate applications, authorizations, referrals, or introductions you request or authorize.
• Prepare proposals, service agreements, engagement materials, reports, recommendations, or related business records.
• Operate, maintain, improve, personalize, secure, and analyze our website and business operations.
• Send administrative communications, appointment information, service information, and, where permitted, marketing communications.
• Maintain records of consent, communications, client relationships, potential engagements, and business transactions.
• Detect, investigate, prevent, or respond to fraud, misuse, security incidents, unauthorized activity, disputes, or legal claims.
• Comply with applicable law, regulation, legal process, contractual requirements, or lawful requests.

5. Confidential Business and Uploaded Financial Information

Because our services may involve sensitive business information, we take the treatment of uploaded materials seriously. Documents submitted for consulting, bookkeeping support, CMRA support, SSCPay review, buyer assistance, seller assistance, or other requested services are not intended for public display or marketing use.

These materials may include merchant statements, bookkeeping records, financial reports, sales data, lease information, buyer or seller information, and other confidential records. We use such information only as reasonably necessary to evaluate or provide requested services; communicate with you; facilitate authorized applications or referrals; operate and protect our business; maintain required records; comply with law; or enforce our rights.

Please do not submit Social Security numbers, passwords, complete bank-account login credentials, full payment-card data, security codes, customer identity documents, or other unnecessary sensitive information unless specifically requested through an approved secure process and needed for an authorized purpose. When reasonably possible, redact information that is unnecessary for an initial review.

6. How We May Disclose Information

We may disclose information in the following circumstances:

6.1 Service Providers and Technology Platforms

We may share information with vendors that support our website and business operations, such as website hosting, forms, scheduling, cloud storage, document management, electronic signature, email, communications, analytics, customer relationship management, bookkeeping-support, security, or technical services. These providers receive information as reasonably necessary to perform services for us or on our behalf.

6.2 Merchant Processing and SSCPay-Related Requests

If you request merchant-processing review, next steps, or an application, we may disclose information you provide to payment processors, acquiring banks, underwriting providers, payment technology providers, equipment vendors, program partners, or related parties as reasonably necessary to evaluate, quote, process, implement, or administer the service you request or authorize.

6.3 Buyer or Seller Services

We will not disclose confidential seller information to prospective buyers merely because it has been submitted through our website. If you authorize us to support a sale process or buyer discussion, information may be disclosed as authorized by you or as provided in a separate confidentiality or service agreement.

6.4 Legal, Security and Business Protection

We may disclose information if reasonably necessary to comply with law, regulation, subpoena, court order, legal process, or lawful government request; protect our rights or property; protect the safety or rights of users or others; investigate suspected fraud or misuse; or prevent or address security incidents.

6.5 Corporate Transactions

Information may be transferred as part of a merger, acquisition, sale of assets, financing, reorganization, change in control, insolvency proceeding, or similar business transaction, subject to appropriate safeguards and applicable law.

6.6 With Your Consent or Direction

We may disclose information when you direct us to do so or provide consent.

7. Sale or Sharing of Personal Information

Shipping Store Consultants does not sell personal information for money. We do not sell or share mobile telephone opt-in data or SMS consent information with third parties for their own marketing purposes.

Our website or technology providers may use cookies or similar technologies to support site functionality, analytics, performance, or other business purposes. To the extent applicable law treats certain analytics or advertising-related technology activities as a “sale” or “sharing” of personal information, applicable choices may be provided through website cookie controls or by contacting us.

8. Cookies, Analytics and Website Technologies

Our website and service providers may use cookies, pixels, logs, analytics technologies, and similar tools to operate the website, understand site usage, improve performance, maintain security, remember preferences, and evaluate marketing effectiveness.

Cookies are small files placed on or accessed from your device. You may control cookies through your browser settings and, where available, site consent controls. Disabling cookies may affect certain website functionality.

Squarespace or other service providers used to host or operate our website may independently collect technical and usage information in accordance with their own privacy policies and service terms.

9. Third-Party Services and Links

Our website may link to or integrate with third-party services, including scheduling providers, form providers, document-upload or electronic-signature tools, payment processors, accounting platforms, merchant-processing providers, social media platforms, analytics tools, carriers, postal resources, or industry organizations.

When you interact with a third-party service, that third party may collect and use information under its own privacy policy and terms. We encourage you to review the privacy practices of third-party services before submitting information through them.

10. Text Messages, Telephone Calls and Email

If you submit contact information or request communications, we may contact you regarding your inquiry, appointment, requested service, document review, application process, or relationship with us.

If you separately consent to receive text messages, message and data rates may apply and message frequency may vary. You may opt out of text messages by replying STOP, and you may request help by replying HELP or contacting us.

Consent to receive marketing text messages is not a condition of purchasing services. Mobile telephone opt-in data and consent information will not be sold or shared with third parties for their own marketing purposes. We may use communications vendors as necessary to deliver messages you authorize or to operate our communications systems.

You may opt out of promotional emails by using an unsubscribe option in the email, where available, or by contacting us. We may still send non-promotional messages related to your inquiries, services, agreements, applications, or transactions.

11. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and transaction records, comply with legal or contractual obligations, resolve disputes, protect our rights, and support security and fraud-prevention needs.

Retention periods may vary depending on the type of information, the service requested, whether a relationship is established, third-party processor or platform requirements, and applicable legal obligations.

12. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to our operations and the nature of information we handle. However, no internet transmission, email communication, website, cloud platform, form provider, or electronic storage system can be guaranteed completely secure.

You should use care when submitting confidential materials electronically, submit sensitive materials only through authorized processes, redact unnecessary sensitive information when possible, and promptly notify us if you believe information submitted to us has been compromised or sent in error.

13. Your Choices and Requests

Subject to applicable law and appropriate verification, you may contact us to:

• Request information about personal information you previously provided to us.
• Request correction of inaccurate contact information.
• Request deletion of certain information, subject to legal, contractual, record-retention, security, or business requirements.
• Opt out of promotional email communications.
• Withdraw consent for text messages by replying STOP or contacting us.
• Ask questions about our privacy practices or confidential document handling.

To protect confidential information, we may need to verify your identity or authority before responding to a request.

14. Children’s Privacy

Our website and services are directed to business owners, prospective business owners, buyers, sellers, and professionals, and are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through this website.

If you believe a child under 13 has provided personal information to us, please contact us so we may review and address the matter appropriately.

15. Visitors Outside the United States

Shipping Store Consultants is based in the United States, and information submitted through our website or services may be processed and stored in the United States or in locations used by our service providers. If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States, subject to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, practices, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy, to the extent permitted by applicable law.

17. Contact Us

For privacy questions, requests, or concerns regarding confidential information or document handling, please contact: