Privacy

Privacy Policy

Effective Date: May 24, 2026  |  Last Updated: May 24, 2026

1. Scope of This Privacy Policy

This Privacy Policy explains how Office 11211 Corp, doing business as Shipping Store Consultants (“Shipping Store Consultants,” “SSC,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, contact us, submit a form, upload a document, schedule a consultation, request a service, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to information collected through our website and related online interactions. Separate written agreements, authorizations, applications, or third-party privacy policies may also apply to certain consulting, bookkeeping, merchant-processing, buyer, seller, document-signing, scheduling, or payment activities.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

2.1 Contact and Identification Information

• Name, business name, title, mailing address, email address, telephone number, and preferred contact method.
• Information you provide when requesting a call, completing a form, or corresponding with us.

2.2 Business and Store Information

• Store location, business type, ownership status, operational needs, service interests, staffing or workflow information, mailbox or CMRA-related information, and goals for your business.
• Information relating to opening, operating, improving, buying, or selling a retail shipping store.

2.3 Financial, Processing and Bookkeeping Information

• Merchant processing statements, processing volume, transaction counts, fees, equipment charges, processor information, and related payment-processing details submitted for SSCPay review or application support.
• Profit-and-loss statements, revenue and expense information, bookkeeping records, financial reporting data, POS-related information, or other financial materials submitted for an authorized service.

2.4 Buyer and Seller Information

• Seller-readiness information, store financial and operational information, lease-related information, asking-price or valuation discussions, ownership goals, transaction timing, and confidentiality concerns.
• Buyer inquiry information, acquisition interests, experience, financing-readiness information, due diligence questions, or opportunity preferences.

2.5 Communications and Scheduling Information

• Appointments, consultation requests, emails, telephone communications, text-message preferences and consent records, notes, form responses, and other communications with us.

2.6 Website and Device Information

• IP address, browser type, device type, referring pages, pages viewed, dates and times of access, general location derived from IP address, cookie identifiers, analytics information, and similar website-usage data.

3. How We Collect Information

We may collect information:

• Directly from you when you complete a website form, upload a statement or document, schedule a consultation, contact us, enroll in communications, request services, or provide information during an engagement.
• From your authorized representatives, such as an owner, manager, bookkeeper, accountant, attorney, buyer representative, seller representative, or other person acting with authority.
• Automatically through our website and related technologies, such as cookies, analytics, site hosting tools, logs, and similar technologies.
• From third-party platforms or service providers you use in connection with a requested service, such as scheduling, forms, document signing, customer-management, merchant-processing, payment, or accounting-related providers, subject to applicable permissions and agreements.

4. How We Use Information

We may use information we collect to:

• Respond to inquiries and communicate with you.
• Schedule and administer consultations, meetings, requested reviews, or service discussions.
• Evaluate your requested service or determine an appropriate next step.
• Provide consulting, operational, training, bookkeeping-support, CMRA-support, merchant-statement review, buyer-support, seller-support, or other authorized services.
• Review merchant processing statements and discuss payment-processing options.
• Facilitate applications, authorizations, referrals, or introductions you request or authorize.
• Prepare proposals, service agreements, engagement materials, reports, recommendations, or related business records.
• Operate, maintain, improve, personalize, secure, and analyze our website and business operations.
• Send administrative communications, appointment information, service information, and, where permitted, marketing communications.
• Maintain records of consent, communications, client relationships, potential engagements, and business transactions.
• Detect, investigate, prevent, or respond to fraud, misuse, security incidents, unauthorized activity, disputes, or legal claims.
• Comply with applicable law, regulation, legal process, contractual requirements, or lawful requests.

5. Confidential Business and Uploaded Financial Information

Because our services may involve sensitive business information, we take the treatment of uploaded materials seriously. Documents submitted for consulting, bookkeeping support, CMRA support, SSCPay review, buyer assistance, seller assistance, or other requested services are not intended for public display or marketing use.

These materials may include merchant statements, bookkeeping records, financial reports, sales data, lease information, buyer or seller information, and other confidential records. We use such information only as reasonably necessary to evaluate or provide requested services; communicate with you; facilitate authorized applications or referrals; operate and protect our business; maintain required records; comply with law; or enforce our rights.

Please do not submit Social Security numbers, passwords, complete bank-account login credentials, full payment-card data, security codes, customer identity documents, or other unnecessary sensitive information unless specifically requested through an approved secure process and needed for an authorized purpose. When reasonably possible, redact information that is unnecessary for an initial review.

6. How We May Disclose Information

We may disclose information in the following circumstances:

6.1 Service Providers and Technology Platforms

We may share information with vendors that support our website and business operations, such as website hosting, forms, scheduling, cloud storage, document management, electronic signature, email, communications, analytics, customer relationship management, bookkeeping-support, security, or technical services. These providers receive information as reasonably necessary to perform services for us or on our behalf.

6.2 Merchant Processing and SSCPay-Related Requests

If you request merchant-processing review, next steps, or an application, we may disclose information you provide to payment processors, acquiring banks, underwriting providers, payment technology providers, equipment vendors, program partners, or related parties as reasonably necessary to evaluate, quote, process, implement, or administer the service you request or authorize.

6.3 Buyer or Seller Services

We will not disclose confidential seller information to prospective buyers merely because it has been submitted through our website. If you authorize us to support a sale process or buyer discussion, information may be disclosed as authorized by you or as provided in a separate confidentiality or service agreement.

6.4 Legal, Security and Business Protection

We may disclose information if reasonably necessary to comply with law, regulation, subpoena, court order, legal process, or lawful government request; protect our rights or property; protect the safety or rights of users or others; investigate suspected fraud or misuse; or prevent or address security incidents.

6.5 Corporate Transactions

Information may be transferred as part of a merger, acquisition, sale of assets, financing, reorganization, change in control, insolvency proceeding, or similar business transaction, subject to appropriate safeguards and applicable law.

6.6 With Your Consent or Direction

We may disclose information when you direct us to do so or provide consent.

7. Sale or Sharing of Personal Information

Shipping Store Consultants does not sell personal information for money. We do not sell or share mobile telephone opt-in data or SMS consent information with third parties for their own marketing purposes.

Our website or technology providers may use cookies or similar technologies to support site functionality, analytics, performance, or other business purposes. To the extent applicable law treats certain analytics or advertising-related technology activities as a “sale” or “sharing” of personal information, applicable choices may be provided through website cookie controls or by contacting us.

8. Cookies, Analytics and Website Technologies

Our website and service providers may use cookies, pixels, logs, analytics technologies, and similar tools to operate the website, understand site usage, improve performance, maintain security, remember preferences, and evaluate marketing effectiveness.

Cookies are small files placed on or accessed from your device. You may control cookies through your browser settings and, where available, site consent controls. Disabling cookies may affect certain website functionality.

Squarespace or other service providers used to host or operate our website may independently collect technical and usage information in accordance with their own privacy policies and service terms.

9. Third-Party Services and Links

Our website may link to or integrate with third-party services, including scheduling providers, form providers, document-upload or electronic-signature tools, payment processors, accounting platforms, merchant-processing providers, social media platforms, analytics tools, carriers, postal resources, or industry organizations.

When you interact with a third-party service, that third party may collect and use information under its own privacy policy and terms. We encourage you to review the privacy practices of third-party services before submitting information through them.

10. Text Messages, Telephone Calls and Email

If you submit contact information or request communications, we may contact you regarding your inquiry, appointment, requested service, document review, application process, or relationship with us.

If you separately consent to receive text messages, message and data rates may apply and message frequency may vary. You may opt out of text messages by replying STOP, and you may request help by replying HELP or contacting us.

Consent to receive marketing text messages is not a condition of purchasing services. Mobile telephone opt-in data and consent information will not be sold or shared with third parties for their own marketing purposes. We may use communications vendors as necessary to deliver messages you authorize or to operate our communications systems.

You may opt out of promotional emails by using an unsubscribe option in the email, where available, or by contacting us. We may still send non-promotional messages related to your inquiries, services, agreements, applications, or transactions.

11. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and transaction records, comply with legal or contractual obligations, resolve disputes, protect our rights, and support security and fraud-prevention needs.

Retention periods may vary depending on the type of information, the service requested, whether a relationship is established, third-party processor or platform requirements, and applicable legal obligations.

12. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to our operations and the nature of information we handle. However, no internet transmission, email communication, website, cloud platform, form provider, or electronic storage system can be guaranteed completely secure.

You should use care when submitting confidential materials electronically, submit sensitive materials only through authorized processes, redact unnecessary sensitive information when possible, and promptly notify us if you believe information submitted to us has been compromised or sent in error.

13. Your Choices and Requests

Subject to applicable law and appropriate verification, you may contact us to:

• Request information about personal information you previously provided to us.
• Request correction of inaccurate contact information.
• Request deletion of certain information, subject to legal, contractual, record-retention, security, or business requirements.
• Opt out of promotional email communications.
• Withdraw consent for text messages by replying STOP or contacting us.
• Ask questions about our privacy practices or confidential document handling.

To protect confidential information, we may need to verify your identity or authority before responding to a request.

14. Children’s Privacy

Our website and services are directed to business owners, prospective business owners, buyers, sellers, and professionals, and are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through this website.

If you believe a child under 13 has provided personal information to us, please contact us so we may review and address the matter appropriately.

15. Visitors Outside the United States

Shipping Store Consultants is based in the United States, and information submitted through our website or services may be processed and stored in the United States or in locations used by our service providers. If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States, subject to applicable law.

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SSC Bookkeeping Bridge Supplemental Privacy Notice

Effective Date: August 21, 2026

This supplemental notice applies to SSC Bookkeeping Bridge (the “Bridge”), a software application provided by Office 11211 Corp, doing business as Shipping Store Consultants (“SSC,” “we,” “us,” or “our”). It supplements the rest of this Privacy Policy. If this supplemental notice conflicts with a more general description elsewhere in the Privacy Policy, this supplemental notice controls with respect to the Bridge.

What the Bridge Does

The Bridge is a locally installed Windows application designed to help authorized retail shipping-store operators transfer consolidated daily accounting information from supported point-of-sale and bookkeeping source data to a bookkeeping platform selected by the user, such as QuickBooks Online or Zoho Books. Depending on the features selected by the user, the Bridge may read supported backup data, prepare draft journal entries, assist with account mapping, display reconciliation information, and transmit user-approved accounting entries to the connected bookkeeping platform.

Information the Bridge May Process

The Bridge may process the following categories of information:

• Store and configuration information: store codes, locally selected file and backup locations, bookkeeping-provider selections, scheduling preferences, and other settings needed to operate the Bridge.
• Point-of-sale and bookkeeping information: business dates, consolidated sales and service categories, tenders, taxes, adjustments, paid-outs, account names and identifiers, mapping selections, journal amounts, journal references, reconciliation amounts, approval status, posting status, and related audit information.
• Connected-account information: the identity of the selected QuickBooks Online company or Zoho Books organization, chart-of-accounts information, company or organization identifiers, authorization status, and technical response information needed to connect, diagnose errors, prevent duplicate entries, and verify requested operations.
• Authorization information: OAuth access tokens, refresh tokens, client configuration supplied by the user or administrator, token expiration information, and related connection metadata. If the user authorizes identity-related permissions, the Bridge may also receive the limited profile information included within those permissions.
• Local audit and diagnostic information: source-file hashes, import and posting history, mapping changes, approval records, verification results, and error details used to support accuracy, security, troubleshooting, and duplicate-prevention controls.

The Bridge is not designed to collect or store full payment-card numbers, card security codes, online-banking passwords, or users’ QuickBooks or Zoho account passwords. Users should not enter or submit that information through the Bridge or through a support request.

How We Use Bridge Information

Information processed by the Bridge may be used to:

• connect the Bridge to the bookkeeping platform selected and authorized by the user;
• read the connected company or organization information and chart of accounts;
• prepare, map, review, reconcile, transmit, and verify accounting entries requested by the user;
• refresh authorized connections and maintain connection status;
• maintain local audit records and help prevent duplicate or unauthorized postings;
• diagnose errors, provide support, secure the Bridge, and improve its reliability; and
• comply with applicable law, contractual obligations, and platform requirements.

Local Processing and Storage

The Bridge is designed to run locally on the user’s Windows computer. Its browser-based dashboard is served from that local computer. The Bridge stores settings, mappings, import records, prepared journal information, approvals, posting history, and audit information in local application storage on that computer. Bookkeeping-provider credentials and OAuth tokens stored by the Bridge are encrypted using Windows data-protection features associated with the signed-in Windows user.

When the Bridge reads a supported backup, it treats the original backup as a read-only input. It may create a temporary restored database for processing and removes that temporary database after the required information has been read. The Bridge does not, merely by operating, upload the user’s source backup or local audit database to an SSC web server.

Information Sent to Bookkeeping Platforms

When a user connects or uses a bookkeeping feature, the Bridge transmits information required for that feature to the bookkeeping platform selected by the user. For example, it may request company information or chart-of-accounts data and may transmit a user-approved journal entry. QuickBooks Online is provided by Intuit Inc., and Zoho Books is provided by Zoho Corporation or its affiliates. Information processed by those companies is also subject to their respective terms and privacy policies. SSC does not control their independent privacy or security practices.

Disclosure and Sale of Information

SSC does not sell Bridge information for money. The Bridge transmits information to the connected bookkeeping platform at the user’s direction. We may otherwise disclose information only as described in the main Privacy Policy, including to service providers supporting an authorized service, when directed or authorized by the user, to protect security and legal rights, or when required by law.

If a user voluntarily sends logs, screenshots, exports, backup files, or other Bridge-related materials to SSC for support, SSC will process those materials under this Privacy Policy. Users should remove information that is not necessary for the support request whenever reasonably possible.

Retention, Disconnection, and Deletion

Bridge information stored on the user’s computer remains there until it is deleted by the user or an authorized administrator. Uninstalling the Bridge may preserve local settings, encrypted provider tokens, mappings, imports, and audit history so that an update or reinstall does not destroy business records.

A user may stop future QuickBooks Online or Zoho Books access by disconnecting the Bridge through the applicable provider’s connected-app or authorized-app controls. Disconnection stops future API access after the applicable authorization is revoked, but it does not automatically delete information already stored locally or accounting entries previously created in the bookkeeping platform.

To delete locally retained Bridge information, the user or an authorized administrator must remove the Bridge’s local application-data folder or use any deletion control made available in the installed version. Deleting local Bridge data may permanently remove mappings, approvals, audit history, connection information, and duplicate-prevention records. Users should retain any records required for accounting, tax, contractual, or legal purposes before deletion. Users who need assistance disconnecting the Bridge or deleting local data may contact SSC using the contact information below.

Security

We use safeguards designed for the nature of the Bridge and the information it processes, including local-only dashboard access, encryption of stored provider credentials and OAuth tokens, authorization-state validation, restricted bookkeeping operations, audit records, and verification controls. No software, device, transmission, or storage method can be guaranteed completely secure. Users are responsible for protecting their Windows account, computer, network, backups, bookkeeping accounts, and administrative access.

User Choices and Requests

Because the Bridge ordinarily stores its operating data on the user’s own computer rather than on an SSC web server, SSC may not possess or be able to retrieve that local information. Users can manage access through the connected bookkeeping provider and can manage locally retained data on the computer where the Bridge is installed. If SSC separately possesses information submitted for support or another service, requests concerning that information may be made as described in the main Privacy Policy, subject to verification and applicable retention requirements.

Changes to the Bridge or This Notice

We may update this supplemental notice when the Bridge’s features, hosting, storage, connected platforms, or data practices change. Material changes will be reflected by updating the date displayed with this notice and, where appropriate, by providing an additional notice.

QuickBooks and Intuit are trademarks or service marks of Intuit Inc. Zoho and Zoho Books are trademarks or service marks of their respective owners. SSC Bookkeeping Bridge is independently provided by SSC and is not sponsored or endorsed by Intuit or Zoho.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, practices, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy, to the extent permitted by applicable law.

17. Contact Us

For privacy questions, requests, or concerns regarding confidential information or document handling, please contact: